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Contact Center

Link arrow DHL Korea | Link arrow Contact Center | DHL Express

Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please submit the form below.

If you are unsure, please return to our Contact Center and select again.
If your waybill contains alphabet letters (e.g. LB, GM and 2GLI etc.), you may check the shipment status hereExternal Link.

Your Details

All fields marked with an asterisk (*) are mandatory.

Comment Details

Comment Details

Category

Items

Purpose

Retention Period

MandatoryName, E-mail address, Mobile numberCustomer Management

Until fulfillment of the purpose

OptionalPostcode/Zip, Account Number, Address, CompanyCustomer ManagementUntil fulfillment of the purpose
* You may refuse to provide any of the above personal information. However, in case you refuse to provide mandatory information, you are not able to submit opinion via Customer Contact. If you refuse to provide optional information, response from DHL KOREA LTD may be limited.

Consent to Collection and Use of Personal Information *

Consent to Collection and Use of Personal Information
Due to prevalence of COVID-19, you may experience severe response delays via our contact center.

You can easily track your shipments here.

Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

HoursPhoneEmail
Mon 08:00 – Sat 18:00 (Incl. PH)
Sun: Closed		1588-0001 (within Korea)
+82-2-1588-0001 (overseas)
+82-2-6915-0801 (overseas)		Submit an Online Inquiry

HoursPhoneEmail
Mon - Fri: 0830 - 1730
Sat, Sun, PH: Closed		+82 2 3275-4321KOREABILL@DHL.COM

Technical Support for: Online, Advanced and Integrated Solutions

HoursPhoneEmail
Mon - Fri: 0900 - 1800
Sat, Sun, PH: Closed		+82-2-1588-0001selecom@dhl.com
HoursPhoneEmail
Mon - Fri: 0830 - 1730
Sat, Sun, PH: Closed		032 744 3340 (B2C)
032 744 7551 (B2B)		kr-exp-b2c@dhl.com (B2C)
selicnclr@dhl.com (B2B)
HoursPhoneEmail
Mon - Fri: 0900 - 1800
Sat, Sun, PH: Closed		+82 1588-0132AppleCS.KR@dhl.com
 
 
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New to DHL Express?

New to DHL Express? New to DHL Express?

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Express Service Point Locations Express Service Point LocationsExternal Link / New Window

Express Service Point Locations External Link / New Window
Locate the nearest DHL Express location, view business hours, drop-off or collect shipments.
Find Express Service PointsFind Express Service PointsExternal Link / New Window
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