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Important Information

Service bulletins keep you up to date with worldwide events that might affect our high service standards.
DHL Express has enhanced screening through physical inspection of all shipments to Iran, North Korea, Syria, Sudan and Crimea (in accordance with Section 4 of the DHL Express Terms and Conditions of Carriage). As you may know, UN Security Council Resolutions...
To adhere to the DHL global policy on green environment, DHL Express Korea will impose fixed surcharges to any shipment consigned with non-electronic, paper based manual waybills. Electronic shipping documentation incurs no additional charges.
Notification on Oversize Package and Non-Stackable Pallet Surcharges
DHL Express provides door to door service in most of its deliveries. However, for identified remote areas, delivery will be handled by contracted 3rd party agent rather than DHL couriers. Additional transit time is needed to deliver to these identified locations...
Goods directly purchased from overseas for personal use may be returned with an intention of withdrawing the purchase.
Recently, there has been a rapidly increasing number of Smishing (SMS + Phising) by the unauthorized use of DHL name/number via SMS text message.